Support

All plans work the same way: you get a base amount of requests included in your monthly price, then pay-as-you-go pricing for any additional requests. The Free plan includes 300 requests/month, then $1.25 per thousand. Paid plans include more requests and offer discounted pay-as-you-go rates (as low as $0.50 per thousand on Business plan).

We offer four plans: Free (300 requests/month included, then $1.25/thousand), Starter ($50/month includes 50,000 requests, then $1.00/thousand), Professional ($375/month includes 500,000 requests, then $0.75/thousand), Business ($1,250/month includes 2,500,000 requests, then $0.50/thousand), and Enterprise (custom pricing with rates as low as $0.30 per thousand for unlimited requests).

Yes, you can cancel your subscription anytime with no commitments. Simply go to your account settings to cancel. You'll continue to have access until the end of your billing period.

No, your API requests are reset at the start of each billing cycle. Unused requests from the previous month do not carry over.

Only successful API requests are counted towards your monthly limit. Failed requests, rate limit errors, and invalid requests are not counted.

Yes! We provide priority support with a 100% service level for 4 years and counting. Email us at team@serply.io and we typically respond within hours, not days.

You can upgrade or downgrade your plan at any time from your account dashboard. Changes take effect immediately, and we'll prorate the billing difference automatically.

We accept all major credit cards and can set up invoicing for Enterprise customers. All payments are processed securely through our payment provider.

Yes! We offer significant savings with annual billing. Annual plans provide a discount compared to monthly billing - check the pricing toggle to see annual pricing options.